Privacy policy

Contacting Trucare

When you phone or email Trucare, we use the information you provide to respond to your enquiry and arrange requested services. Email and phone communication are handled by their respective providers. This website does not send your email address, phone number or message content to Google for advertising matching.

Google Ads measurement

We use Google Ads to measure website visits and phone-button taps and help our advertising reach people likely to contact us. Where allowed, Google’s tag can receive page information, device and browser information, IP address, advertising click identifiers, cookies and interaction data. A phone-button tap measures intent only: it does not confirm an answered call, a booking or a completed repair. Website email links are not counted as Google Ads conversions by this installation.

Google is the recipient of advertising measurement data and may process it outside Australia under its policies. We have not enabled enhanced customer matching or personalised advertising audiences in this installation. Learn about Google’s advertising privacy practices and Google’s privacy policy.

Your advertising choices

Visitors in consent-required regions, or where we cannot determine the region, see an Accept / Reject notice before Google Ads tracking loads. Tracking elsewhere, including Australia, is enabled unless you refuse. You can reject or withdraw at any time using “Privacy & cookie settings” below. Refusal stops new conversion events and updates Google’s consent signals; it does not undo data already transmitted. Calls and email links work regardless of your choice.

A country-only check treats all Canadian visitors as requiring consent because it cannot distinguish Quebec. The region check uses this website’s connection-location endpoint.

Choice records and storage

Your browser stores a random visitor reference, region, choice, timestamps, notice version and the notice shown. This preserves acceptance evidence if you later withdraw and keeps other open tabs in sync. The record remains in your browser until you clear site storage; clearing it means we can no longer remember your choice. These records are not uploaded to Trucare by this installation. Google manages the storage and retention of its own measurement data under its policies.

Privacy enquiries

For questions about your information or to request access or correction, contact Trucare at trucareau@gmail.com or 0423 460 919.